Shipping policy
Processing Time
We aim to process and ship all orders as quickly as possible. Orders are typically processed within 1-3 business days after payment is confirmed. Please note that processing times may vary during holidays or promotional periods.
Shipping Methods & Delivery Times
We offer multiple shipping options to suit your needs. Estimated delivery times and costs are calculated at checkout based on your location and the selected shipping method. Standard delivery typically takes 5-10 business days, while expedited options may arrive in 2-5 business days.
Shipping Locations
Currently, we ship to addresses within united states. At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or international locations.
Shipping Fees
Shipping fees are determined based on the weight, size, and destination of your order. We occasionally offer free shipping promotions, which will be clearly advertised on our website when applicable.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow up to 24 hours for tracking updates to reflect on the carrier’s website.
Lost or Delayed Packages
While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances with the shipping carrier. If your package is delayed or appears lost, please contact us at [your email] so we can assist you in resolving the issue.
Damaged or Missing Items
If your order arrives damaged or with missing items, please notify us within 7 days of delivery. Send an email to [your email] with your order number, photos of the damaged items, and a brief explanation of the issue. We will work with you to resolve the problem promptly.
Changes to Orders
If you need to update your shipping address or make changes to your order, please contact us immediately at [your email]. Changes can only be made before your order is shipped.
Contact Us
If you have any questions about shipping or your order, please reach out to us at stacy.geary1@gmail.com . We are here to assist you!